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Returns and Credit Notes Guide for Air Bar Click
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Click protects the relationship when something goes wrong.
Wholesale demand in this category is driven less by novelty than by consistency, and returns and credit notes is where that consistency is measured.
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Click.
Why returns and credit notes matters on the Click
Distinguish between a defect claim and a change of mind before agreeing any action.
Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Click |
| Brand | Air Bar |
| Category | Flavours |
| Battery | 1000 mAh |
| Output range | 5-60 W |
| Capacity | 2.0 ml |
| Charging | USB-C 1A |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 240 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.
Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.
Checklist
- Verify that artwork matches the approved compliance template.
- Confirm the exact configuration in writing before the deposit is paid.
- Agree in advance who pays for return freight on a defect claim.
- Request batch photographs and a packing list prior to shipment.
- Keep certificates current and filed against the exact model name.
- Retain one sealed sample carton from every batch for reference.
Commercial terms
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (187 units) | Tier 1 | 30-45 days |
| Pallet (1482 units) | Tier 2 | 14-21 days |
| Container (8134 units) | Tier 3 | 14-21 days |
Frequently asked questions
Who pays return freight on a Click defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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