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Air Bar Vibe 2 Warranty and After Sales
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Vibe 2 line.
The Vibe 2 has settled into a stable position in the range, which makes warranty and after sales the natural next question for distributors.
Freight consolidation changes the answer to warranty and after sales at container scale, which is why small and large buyers reach different conclusions.
Why warranty and after sales matters on the Vibe 2
A clear dead on arrival policy removes friction for retail partners.
Documentation is not paperwork for its own sake; on warranty and after sales it is the difference between a clean clearance and a delayed one.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Vibe 2 |
| Brand | Air Bar |
| Category | Flavours |
| Battery | 1100 mAh |
| Output range | 12-25 W |
| Capacity | 4.0 ml |
| Charging | Magnetic dock |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 50 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Seasonality interacts with warranty and after sales more than most forecasts allow for, so a rolling review beats an annual one.
Where two suppliers look identical on price, warranty and after sales is usually the variable that separates them over a full year.
Checklist
- Agree in advance who pays for return freight on a defect claim.
- Check carton quantities against the commercial invoice line by line.
- Verify that artwork matches the approved compliance template.
- Record the arrival condition with photographs on the day of delivery.
- Keep certificates current and filed against the exact model name.
- Review the reorder point after one full selling cycle.
Commercial terms
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (67 units) | Tier 1 | 7-12 days |
| Pallet (1021 units) | Tier 2 | 21-30 days |
| Container (9860 units) | Tier 3 | 7-12 days |
Frequently asked questions
What warranty applies to Vibe 2?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.