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Air Bar Diamond Max Warranty and After Sales Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Diamond Max line.
What follows is a practical view of warranty and after sales for the Diamond Max, written for people who place repeat orders rather than one off buys.
The most common mistake is optimising for the first order instead of the fourth, which is where Diamond Max economics actually settle.
Why warranty and after sales matters on the Diamond Max
A clear dead on arrival policy removes friction for retail partners.
Where two suppliers look identical on price, warranty and after sales is usually the variable that separates them over a full year.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Diamond Max |
| Brand | Air Bar |
| Category | Flavours |
| Battery | 900 mAh |
| Output range | 5-80 W |
| Capacity | 6.0 ml |
| Charging | USB-C 1A |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 240 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Keeping a short internal note on warranty and after sales for each SKU pays for itself the first time a dispute arises over the Diamond Max.
Documentation is not paperwork for its own sake; on warranty and after sales it is the difference between a clean clearance and a delayed one.
Checklist
- Confirm the exact configuration in writing before the deposit is paid.
- Record the arrival condition with photographs on the day of delivery.
- Request batch photographs and a packing list prior to shipment.
- Log sell through by account for the first eight weeks.
- Verify that artwork matches the approved compliance template.
- Retain one sealed sample carton from every batch for reference.
Commercial terms
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (66 units) | Tier 1 | 14-21 days |
| Pallet (1690 units) | Tier 2 | 14-21 days |
| Container (5612 units) | Tier 3 | 21-30 days |
Frequently asked questions
What warranty applies to Diamond Max?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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