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Air Bar Diamond 2 Returns and Credit Notes
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Diamond 2 protects the relationship when something goes wrong.
Across the trade, returns and credit notes is the point where good intentions meet operational reality on the Diamond 2.
Documentation is not paperwork for its own sake; on returns and credit notes it is the difference between a clean clearance and a delayed one.
Why returns and credit notes matters on the Diamond 2
Distinguish between a defect claim and a change of mind before agreeing any action.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Diamond 2.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Diamond 2 |
| Brand | Air Bar |
| Category | Flavours |
| Battery | 1000 mAh |
| Output range | 10-80 W |
| Capacity | 5.0 ml |
| Charging | USB-C fast charge |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 240 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.
Seasonality interacts with returns and credit notes more than most forecasts allow for, so a rolling review beats an annual one.
Checklist
- Keep certificates current and filed against the exact model name.
- Request batch photographs and a packing list prior to shipment.
- Review the reorder point after one full selling cycle.
- Verify that artwork matches the approved compliance template.
- Retain one sealed sample carton from every batch for reference.
- Confirm the exact configuration in writing before the deposit is paid.
Commercial terms
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (134 units) | Tier 1 | 30-45 days |
| Pallet (1862 units) | Tier 2 | 14-21 days |
| Container (5387 units) | Tier 3 | 30-45 days |
Frequently asked questions
Who pays return freight on a Diamond 2 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.